The message and links are garbled when respondents open
emails. Why?
Considerations for Email Client Configurations : In
general, it is up to the receiving email client to properly
display a message. The respondent may need to adjust some
settings in their email client if s/he is unable to see a
message properly. Not all browsers may be configured to allow
HTML coding. If this is the case, respondents will need to
have their email settings changed to allow HTML.
With today's increased security standards many email clients
can be configured as strict as possible. Many email clients
like Hotmail and Gmail by default are set to:
- Disable links by default - even in text only messages
- Disable images
In these instances, the survey respondent receiving the
email will have to allow that content in order for the message
to be displayed.
Some email clients like Hotmail also have a Mark
as Safe option on the message. So if respondents
click that option, they are essentially adding DesiEvite
into their Safe Senders List (since it
is technically coming from us).
